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 From:  "RC_GMAIL" <reconrad at gmail dot com>
 To:  <m0n0wall at lists dot m0n0 dot ch>
 Subject:  RE:Monowall Basic Problem
 Date:  Sat, 10 Sep 2005 13:42:11 -0600
Just got off the phone with Verizon again...NOW they are saying to shut the modem off for 2 hours so
that their servers will release the MAC address on their end. Of course level 1 tech that answered
was a know it all and wouldn't pass me on to a level 3. He said he would go and ask a level 3 tech.
He came back with the advise to shut down the modem for 2 hours.