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 From:  "Alex M" <radiussupport at lrcommunications dot net>
 To:  "'Olivier Cochard-Labbe'" <olivier at freenas dot org>, "Monowall Support List" <m0n0wall at lists dot m0n0 dot ch>
 Subject:  RE: [m0n0wall] Re: why dont we have forum?
 Date:  Wed, 10 Jan 2007 17:40:30 -0500
You drive me crazy; do you want forum support ever or no? Because now we
alredy have engine to add list post to the forum, and that is the main part.
If we stop developing it, I doubt we would return to it in the past!

Forum is there for support so and list, if you donít like newbies then you
donít like your customers, because most of the users of any support product
are newbies. Professionals donít really need help unless something really
get screwed or there are indeed newbies to some new field.

 Well worst case you can disable post of newbies to the list, so they only
would have access to forum members... I would never do that though!

-----Original Message-----
From: cochard at gmail dot com [mailto:cochard at gmail dot com] On Behalf Of Olivier
Sent: Wednesday, January 10, 2007 4:16 PM
To: Kerem Erciyes
Cc: Alex M; Mono Dev List
Subject: Re: [m0n0wall-dev] RE: [Forged Sender] RE: [m0n0wall] Re: why dont
we have forum?

Hi all,

I'm using the sourceforge forum for doing support on my m0n0wall based
project (I don't want to loose my time for setting up a forum and maintain

"Every forum is plauged by spammers"
=> I don't have this problem under sourceforge. I think that they have very
strong anti-spam features.

"absolute newbies"
=> Yes, forum are very easy to use for a newbies (compare to a
mailing-list)... And there are lot's of newbie in the forum!
We try to answer to the maximum question: personnal quest for increase the
knowledge of all the newbie on the Internet :-)
But it's very time consuming.

"and people who start flashing each other."
=> For the moment, I don't meet this problem too. But there are few
discution not related to problem.
It's only a support foum: There are lot's of bug on my software, then the
user are focused on their problem and they don't have time for flashing each

About using the sourceforge forum:

I'm on a monitor mode, then I receive an email for each post (that include
the text of poster and a link for direct response).
It's a very simple forum, but it's works.

My little advice:

Don't use a forum for your "developer" discussion, kept the mailing list
(newbie filter).
But If you want a good support tools, forum can a more easy to use
solution.. but there will be lot's of questions from newbie (a question from
a newbie is never a stupid question... it's only a newbie question).


Olivier (an old newbie)

Olivier Cochard-Labbé
FreeNAS main developer
Skype: callto://ocochard

2007/1/10, Kerem Erciyes <kerem dot erciyes at gmail dot com>:
> Every forum is plauged by spammers, absolute newbies and people who start
> flashing each other.
> Amportal (now freepbx) started mail-2-forum to interface the list with
> forums. Now I am off the list, since it doesn't make sense anymore. Hope
> you
> have some remedies in mind for the potential hazards of forums, which most
> of us are happy to do without.
> Regards,
> Kerem
> --
> ______________________________________
> Kerem Erciyes
> kerem dot erciyes at gmail dot com