Andrew,

Sounds like the remote printer doesn't have the fonts installed. This
could be because the fonts aren't included in the print file and are
expected to be stored on the printer. Depending on the printer
functionality, fonts can be stored: temporarily in memory for the
duration of the job; permanently in memory (although that normally means
until the printer is turned off); permanently on hard disk; or,
permanently on a flash simm of some kind.

Ask the remote site to print off a font list from the front panel to
check the availability of the font (You may be able to telnet in, or
web-browse in to force it remotely yourself). Try sending the font as
part of the print job, or before the print job with it marked for
permanent storage. 

Tim


>>> On 13/03/2007 at  3:24 pm, in message
<45F6C24A dot 9020303 at pdqlocks dot com>, "C.
Andrew Zook" <andrewzook at pdqlocks dot com> wrote:
> I have a problem with a customer who is trying to print to a network

> printer (jetdirect - using Windows standard TCP/IP printing) at a
remote 
> location across a m0n0 to m0n0 VPN.
> 
> Everything prints fine on the printer at the remote location, but bar

> codes are printing text in instead of the bar code.
> 
> When the IP address is changed to print to an identical local
printer, 
> the bar code prints fine!
> 
> Anyone have any ideas on this one? He is pulling his hair out!
> 
> Help!
> 
> Thanks!
> Andy