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 From:  Francisco Artes <falcor at netassassin dot com>
 To:  Jim Spaloss <jspaloss at gmail dot com>
 Cc:  "m0n0wall at lists dot m0n0 dot ch" <m0n0wall at lists dot m0n0 dot ch>
 Subject:  Re: [m0n0wall] Packet 8 Virtual Office Phones, Delay making outbound calls
 Date:  Thu, 20 Aug 2009 21:43:46 -0700
Go to b18 as there were some sip things fixed in b17.

Sent from my iPhone. Sorry about the spelling.

On Aug 20, 2009, at 19:35, Jim Spaloss <jspaloss at gmail dot com> wrote:

> Hello,
> I have a Soekris Net4801 running M0n0wall 1.3b16. The internet  
> connection is
> Comcast Cable 20Mb/2Mb with a dynamic IP that changes infrequently.  
> I am not
> currently doing any traffic shaping. There are no tunnels, and the  
> load is
> quite light most of the time.
>
> One of the doctors in this office just got 3 VoIP phones from Packet 8
> Virtual Office (I think they are SIP). The phones work fine except  
> for a 5
> second delay on outbound calls (5 seconds of nothing between dialing  
> the
> number and a actually connecting the call.
>
> The doctor took one of the phones home with him and experienced no  
> delay
> when plugged into his linksys router.
>
> I spent an hour on the phone with Packet 8 support. The tech (who  
> never
> heard of M0n0wall) had me NAT certain ports (UDP 3478 - 3480 and UDP
> 5199) to one of the phones, which didn't help.
>
> Does anyone have any ideas, or experience with Packet 8 Virtual  
> Office?
> Should I give the shaper a try?
>
> Thanks,
> Jim