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 From:  Quark IT - Hilton Travis <Hilton at QuarkIT dot com dot au>
 To:  Lee Sharp <leesharp at hal dash pc dot org>, "m0n0wall at lists dot m0n0 dot ch" <m0n0wall at lists dot m0n0 dot ch>
 Subject:  RE: [m0n0wall] how to block p2p programs
 Date:  Fri, 16 Oct 2009 07:30:45 +1000
> -----Original Message-----
> From: Lee Sharp [mailto:leesharp at hal dash pc dot org]
> Sent: Thursday, 15 October 2009 1:08 PM
> To: m0n0wall at lists dot m0n0 dot ch
> Subject: Re: [m0n0wall] how to block p2p programs
> John Smith wrote:
> >
> > Curious how to know a user is downloading copyright information? A
> > tracking feature in m0n0wall? Or other snooping program? Or just
> > big/excessive bandwidth use and then assume? Some users download
> many
> > different Linux distributions (including experimenting with m0n0wall
> > etc), both standard downloads and bittorrent/p2p - so file size may
> > not be an indicator on its own.  A few bittorrent programs have 'encryption'
> > options to keep transfers private. What's the best way to monitor for
> > such use (/abuse)?
> I was assuming a demand letter from a content holder.  Out of over 100
> hotels and 5 years of almost constant torrent traffic, I have only ever seen
> one.  It was for the TV show Psyc, if you are interested. :)
> But if you get one, and it has times, and you have logs of who was using high
> ports at the time... At that point, you can warn, fire, or whatever you want.
> Personally, I will not block torrent.  (I just shape bandwidth to be fair,
> regardless of type.)  But the threat of logging, and the clear notice that you
> will cooperate with any industry requests (even if you plan to fight them
> tooth and nail like me) will cut a lot of this stuff.
> But if they demand additional logs or other "help" tracking my users, they will
> pay my overtime.  There is precedent, and I charge a lot. :)
>                       Lee
> PS:  I seed Ubuntu. :)

We have employee and subcontractor contracts that state that we will be monitoring Internet usage
and as the devices are work devices, work is to be done on them.  Limited personal use is permitted
as long as it in no way interferes with work requirements.  In addition to this, the use of work
equipment to breach copyright and/or other laws is strictly prohibited and will result in immediate
dismissal when found and proved.  We also state that if we're handed a Warrant, then we'll provide
the required information.  This way our employees and subcontractors know where they stand before
they start.

Are we draconian?  Not in the slightest.  Do we have to protect our own arse?  Absolutely.  Do I
care if an employee downloads porn after hours?  Not in the slightest (assuming it isn't any form of
illegal porn - age-related or other).  Do I care if they download copyrighted music/movies? 
Definitely and if we find this is happening, they know the consequences.

Now, as to charging for providing information that takes my time to locate and format, definitely. 
I'll charge my time out to whichever agency wants the information - I have no intention of not
providing it (provided the request is legal), however I will not do it for free.




Hilton Travis                       Phone: +61 (0)7 3105 9101
(Brisbane, Australia)               Phone: +61 (0)419 792 394
Manager, Quark IT                   http://www.quarkit.com.au
         Quark Group                http://www.quarkgroup.com.au

War doesn't determine who is right.  War determines who is left.

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Quark Group Pty Ltd  ::  ABN 23 114 975 772
Trading As Quark AudioVisual, Quark Automation, Quark IT