On Mon, 2004-04-19 at 18:38, Barry Murphy wrote:
> I've been trying to purchase 3 soekris net4521 machines and at the same
> time have purchased goods from fab-corp and netgate. Soekris support
> seems a bit slow, 1 email every 2 days (I'm in new zealand and trying to
> stay awake is difficult when you don't get a response), I've already
> received my fab-corp and netgate orders and just await soekris to put my
> order through.
That's unusual - I know of quite a few people who've dealt with Soekris,
myself included, and have received good pre- and post-sales service.
Not saying we've had broken units, but post-sales "questions".
I have an email address of someone there who may get this happening
instead of you getting screwed around as you have ben - please contact
me off-list for this.
Out of interest, I'm looking at stocking these units here in
Australiamate. This may make it easier for Kiwi orders. :)
Hilton Travis Phone: +61-(0)7-3343-3889
Manager, Quark AudioVisual Phone: +61-(0)419-792-394
Quark IT http://www.QuarkAV.com/
(Brisbane, Australia) http://www.QuarkIT.com/
Open Source Projects: http://www.ares-desktop.org/
Non Linear Video Editing Solutions & Digital Audio Workstations
Network Administration, SmoothWall Firewalls, NOD32 AntiVirus
Conference and Seminar AudioVisual Production and Recording
War doesn't determine who is right. War determines who is left.